Privacy Policy
Last updated: September 30, 2026
This Privacy Policy describes how Contoura ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our store (the "Site").
1. Data Controller
The data controller responsible for your personal information is:
Cristian Acosta
Via Pretipaolo 27
98054 Messina, Italy
Email: ginadastolto1946@gmail.com
2. Information We Collect
- Contact information (name, email address, shipping/billing address, phone number)
- Order information (products purchased, payment details processed securely by our payment provider)
- Device and usage information (IP address, browser type, pages viewed, referring URLs) collected automatically via cookies and similar technologies
3. How We Use Your Information
- To fulfil and manage your orders, including shipping and customer support
- To communicate with you about your order or inquiries
- To improve our Site and product offering
- To run marketing and remarketing campaigns, as described in Section 5
- To comply with legal obligations
4. Legal Basis (EU/EEA Visitors)
We process your personal data on the basis of: performance of a contract (processing your order), your consent (marketing cookies/pixels), our legitimate interests (improving our Site and preventing fraud), and compliance with legal obligations.
5. Cookies and Tracking Technologies
We use cookies and similar technologies, including the Meta (Facebook/Instagram) Pixel, and may use tools such as Google Analytics and the TikTok Pixel, to understand how visitors use our Site, measure the performance of our advertising, and show you relevant ads on other platforms (remarketing). These tools may collect information about your browsing behaviour on our Site and share it with the respective advertising platforms. You can manage or disable cookies through your browser settings; note this may affect Site functionality.
6. Sharing Your Information
We share information with third-party service providers who help us operate our business, including: Shopify (our e-commerce platform and hosting provider), payment processors, shipping and fulfilment partners, and marketing/advertising platforms (Meta, Google, TikTok). We do not sell your personal information.
7. International Transfers
Some of our service providers are located outside the European Economic Area. Where this is the case, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, in line with GDPR requirements.
8. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, including to comply with our legal, accounting, or reporting obligations.
9. Your Rights
If you are located in the EEA or UK, you have the right to access, correct, delete, or restrict the use of your personal information, to object to certain processing, and to data portability. You also have the right to lodge a complaint with your local data protection authority. To exercise these rights, contact us at ginadastolto1946@gmail.com.
10. Children's Privacy
Our Site is not directed to children under 16, and we do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
12. Contact Us
For questions about this Privacy Policy, contact us at ginadastolto1946@gmail.com or by mail at: Cristian Acosta, Via Pretipaolo 27, 98054 Messina, Italy.